Privacy Policy

Healthcare Recruiters Ltd respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, register as a candidate, upload a CV, submit an enquiry or use our recruitment services.

1. Who We Are

Healthcare Recruiters Ltd is a UK healthcare recruitment agency providing temporary, permanent and urgent staffing support to NHS, private and specialist healthcare organisations.

For data protection purposes, Healthcare Recruiters Ltd is the controller of your personal information.

Registered address: 25 A Winckley Square, Preston, PR1 3JJ

Company number: 0203 427 3665

Email: Recruitment@hcrltd.co.uk

Website: https://hcrltd.co.uk/

2. Information We May Collect

The information we collect depends on how you interact with us.

Website and enquiry information

When you contact us through our website, we may collect:

Your name
Phone number
Email address
Organisation name
The reason for your enquiry
Details you include in your message

Candidate registration information

When you register as a healthcare professional or upload a CV, we may collect:

Contact details
CV, employment history and qualifications
Professional registrations and training details
Work preferences, availability and preferred locations
References and relevant recruitment documents
Right to work and identity information
Details required for compliance checks where relevant and permitted by law
Communications between you and Healthcare Recruiters Ltd

Where relevant to a role or placement, we may also need to process information relating to professional registration, DBS or criminal record checks, health or disability information, equal opportunities information or other information required for healthcare recruitment and compliance purposes.

Client and organisation information

If you contact us on behalf of a healthcare organisation, we may collect:

Your name and job title
Organisation name
Contact details
Staffing requirements
Role descriptions
Information about the care setting or service
Communications relating to recruitment support

Website usage information

We may collect limited technical information when you use our website, including your IP address, browser type, device information, pages visited and cookie preferences.

3. How We Use Your Information

We may use personal information to:

Respond to enquiries and requests for information
Register and support healthcare candidates
Review candidate experience and suitability for opportunities
Match candidates with relevant temporary, permanent or urgent roles
Communicate with candidates about suitable opportunities
Provide staffing support to healthcare organisations
Carry out recruitment, onboarding and compliance processes
Manage placements, contracts, payments and related administration
Maintain website security and prevent misuse
Improve our website and recruitment services
Send updates or marketing communications where you have agreed to receive them
Meet legal, regulatory and professional obligations

4. Our Lawful Basis for Processing

We only process personal information where we have a valid reason to do so.

Depending on the situation, we may rely on:

Taking steps at your request before entering into a contract
Performing a contract with you or your organisation
Meeting legal or regulatory obligations
Our legitimate interests in operating and improving our recruitment services
Your consent, where consent is required

Where we process special category information, such as health or disability information, we will only do so where a valid additional condition applies under data protection law.

5. Who We May Share Information With

We may share personal information where necessary with:

Healthcare organisations considering candidates for suitable roles
NHS, private and specialist care providers
Compliance, onboarding, reference and background-check providers
Professional advisers, regulators, insurers or legal advisers
Technology, hosting, email, CRM and form-processing providers
Payroll, finance or payment providers where relevant to a placement
Authorities where disclosure is required by law

Candidate information will only be shared for recruitment purposes where appropriate to the opportunity or service being discussed.

We do not sell personal information to third parties.

6. International Transfers

Some service providers we use may process information outside the United Kingdom.

Where this happens, we will take appropriate steps to ensure that personal information receives a suitable level of protection in line with applicable data protection law.

7. How Long We Keep Your Information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected.

Typical retention periods may include:

General website enquiries: up to [12 months]
Candidate registration records: up to [24 months] after the last meaningful contact
Client contact records: for as long as the business relationship remains active, followed by an appropriate retention period
Placement, payroll, compliance, tax, right to work and legal records: for longer where required by law, regulation, contract or a potential legal claim

We may securely delete, anonymise or archive information once it is no longer needed.

8. How We Protect Your Information

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to people and service providers who need it for legitimate business, recruitment, compliance or legal purposes.

9. Your Rights

Depending on the circumstances, you may have the right to:

Request access to your personal information
Ask us to correct inaccurate information
Ask us to delete personal information
Ask us to restrict how we use information
Object to certain types of processing
Request a copy of information in a portable format
Withdraw consent where processing is based on consent
Complain to the Information Commissioner’s Office

To make a request, email us at Recruitment@hcrltd.co.uk.

10. Marketing Communications

We may send updates, newsletters or recruitment-related communications where you have chosen to receive them or where we are otherwise permitted to do so.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

11. Cookies

Our website may use cookies and similar technologies to help it function, remember preferences, understand website use and improve the visitor experience.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage your preferences through our cookie banner or browser settings.

12. WhatsApp and Third-Party Platforms

If you contact us through WhatsApp, social media or another third-party platform, your information may also be processed according to that platform’s own privacy policy.

Please avoid sending sensitive medical information or patient-identifiable information through website forms, WhatsApp or social media.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal responsibilities.

The latest version will always be available on this page with the updated date shown at the top.

14. Contact Us

Healthcare Recruiters Ltd